Vice President of Operations
Lori Merriman attended the University of Missouri-Columbia and graduated from Concordia University with a degree in Management and Communications, and began working in the insurance industry in 1998. In 2008, Lori accepted a position as a project manager with Missouri General and was subsequently promoted to Director of Operations. Lori is the former President of Applied Systems Client Network (ASCNet) Gateway Chapter and continues to serve on the National Finance Committee.
Lori resides in Festus, Missouri with her husband and two children.
Kelly graduated from Truman State and went on to graduate with honors from Mid America Paralegal Institute. She worked as a paralegal for many years in several different settings ranging from small law firms to large corporate settings. In 2000, she branched out to software acquisition and training for a large trust company. That position progressed to database management and then in 2008 Kelly transitioned back to the legal field managing the legal division for a cyber digital forensics firm. Kelly joined Missouri General Insurance Agency in January of 2014 to assist with agency management software, IT and administration. In May of 2015 she was promoted to Operations Manager.
Director of Marketing
Mitch O’Brien has over 25 years experience as a president and commercial lines marketer. The training and experience gained as an underwriter for various insurance companies has given Mr. O’Brien the skills to negotiate excellent terms and conditions for a variety of clients. He has worked on accounts ranging from small business owners to commercial accounts with exposures nationwide and annual premiums up to $2,000,000.
Personal Lines Marketing Manager
Gary started in 1977 as a production underwriter in personal lines which required both marketing and underwriting duties and has been in personal lines underwriting and marketing all of his career.
Gary joined Missouri General in 1995 and manages our Personal Lines Department.
Commercial Lines Marketing Manager
Alberto has headed the Benefits Department at Missouri General Insurance since 1998. He has been an insurance agent for over 24 years and currently holds licenses in Missouri, Texas, Oklahoma, Kansas, Illinois and D.C. and Ohio. Mr. Lugo has training in Life Insurance, Disability Insurance, Business Insurance, Group Medial, Group Disability, Group Dental, Senior Market, and Long Term Care. He graduated from University of Oklahoma with his Bachelors Degree and is married with two children.